Independent reviews of Oaklands Hospital - Ramsay Health Care UK

I found everything excellent from initial consultation with Mr Goscimski through to final discharge. I was treated with courtesy throughout and... Read more

H from Hyde (aged 55 yrs and above yrs) treated for Laparoscopic repair of left inguinal hernia

I found everything excellent from initial consultation with Mr Goscimski through to final discharge. I was treated with courtesy throughout and informed of what was happening at every stage.
i have no complaints whatsoever and would have no hesitation in recommending the hospital to a friend.

H from Hyde (aged 55 yrs and above yrs) treated for Laparoscopic repair of left inguinal hernia

Used Oaklands Hospital as it was linked with my surgeon. The hospital is undergoing large renovations and there is reduced parking which meant we had... Read more

Louise from Dubai UAE (aged 25 yrs) treated for Dental surgery

Used Oaklands Hospital as it was linked with my surgeon. The hospital is undergoing large renovations and there is reduced parking which meant we had to wait 40 minutes for a space. There were workmen walking through the corridors of the wards shouting and tarpaulin up everywhere. You could hear drilling and banging when in your room.
I was asked to fill in a lengthly Patient Form before coming to the hospital (which i received in the mail four times) once I got to the hospital I was asked to answer all the questions on the form again, when I asked why they couldn't use the info I had given on the form I was told it was used for clerical purposes only, even though no one asked me for the form so it was a complete waste of time filling it in.

When entering the private suite it was freezing cold and when asked if it was possible to put the heating on the nurse said no, it's just the way it is.
After the surgery I did not feel well enough to go home and was pretty much asked to leave by the nurses on duty. It was clear they didn't want anyone staying overnight. The staff had no clue how to treat me after my operation, as it involved dental work I could not eat food and found it difficult to swallow. It was only after a number of hours and a lot of persuasion speaking to a number of nurses that I was given a glucose drip. Every time there was a staff change we had to explain my case and surgery all over again. It seemed like there was no communication between shifts.

This hospital is not comparable to any other private hospitals where I have had surgery. There was no after surgery follow up, not even a call from the hospital to find out about my experience. In previous hospitals, I have received a number of calls to see how I am doing, as well as cards and gift hampers.

When trying to contact the hospital to leave feedback I have been directed to this site. Hopefully it is of use to someone in the future

Louise from Dubai UAE (aged 25 yrs) treated for Dental surgery