Independent reviews of Rivers Hospital - Ramsay Health Care UK

Excellent surgery and treatment, very happy with the results Read more

Hoxtonboy from North Weald Essex (aged 55 yrs and above yrs) treated for Implants fitted

Excellent surgery and treatment, very happy with the results

Hoxtonboy from North Weald Essex (aged 55 yrs and above yrs) treated for Implants fitted

I felt mr Ahmad, Maggie his PA and the team at rivers were exceptional from start to finish and my results were amazing.

If I had one... Read more

Jenny from Chelmsford Uk (aged 45 yrs) treated for Breast reduction

I felt mr Ahmad, Maggie his PA and the team at rivers were exceptional from start to finish and my results were amazing.

If I had one niggle it would be the post op bra the Rivers gave me was uncomfortable and showed through everything I wore, it rubbed on my scar and I was sensitive to it, and I have since had to purchase post op bra’s privately that fit better and can be worn under anything without detection.

Jenny from Chelmsford Uk (aged 45 yrs) treated for Breast reduction

Can't fault anything. Everyone was friendly, kind, approachable and very experienced and knowledgable in their fields. I was lucky enough to have Mr... Read more

An excellent stress free experience from Hoddesdon, UK (aged 35 yrs) treated for Left L4/L5 Discectomy/Decompression

Can't fault anything. Everyone was friendly, kind, approachable and very experienced and knowledgable in their fields. I was lucky enough to have Mr Arif Gul and his team for my treatment, from my first consultation I felt like I was in safe hands. On admission for my Operation I met Nurse Annette on Orchard Ward and she was amazing, a great bedside manner and very assertive, caring and approachable. The rest of the nursing team were also all brilliant and very responsive to any of my needs. I am fortunate enough to have Private Healthcare Cover but would most certainly advise anyone to go to The Rivers Hospital for their treatment.

An excellent stress free experience from Hoddesdon, UK (aged 35 yrs) treated for Left L4/L5 Discectomy/Decompression

Although extremely nervous in the build up to my initial consultation; everyone involved i.e. reception staff, consultant and phlebotomy staff really... Read more

Brew from Essex (aged 35 yrs) treated for Inguinal Hernia Repair

Although extremely nervous in the build up to my initial consultation; everyone involved i.e. reception staff, consultant and phlebotomy staff really set the tone and built my confidence.

On the day of surgery, the nurses (incl. a student nurse) were fantastic and both the Anaesthetist and Surgeon paid me a visit in my room to talk everything through. I cannot stress how comforting all those involved were and how absolutely professional the whole team were.

Aftercare (post op to discharge) was great and I could not ask for more.

Whole heartedly recommended.

Brew from Essex (aged 35 yrs) treated for Inguinal Hernia Repair

I had a very good experience at this hospital. I was booked in for surgery and had to arrive at 12.30. I was seen promptly with family in tow! I was... Read more

Loulou from Hertfordshire (aged 35 yrs) treated for Varicose vein removal

I had a very good experience at this hospital. I was booked in for surgery and had to arrive at 12.30. I was seen promptly with family in tow! I was shown to my room then I said goodbye to everyone. The nurses came in and filled out their paperwork and explained what would be happening. The anaesthetist also came in. The nurses kept popping in, they also said the surgeon would be in. I was taken down to theatre where they operated on me. When I was round from the anaesthetic, they took me back to my room where I was monitored regularly. They called my husband to say I was round and when he could collect me. On discharge, I was given relevant bandages and after care information. I did have to pop back into hospital a few days later for some new stockings, the nurses were very helpful.

Loulou from Hertfordshire (aged 35 yrs) treated for Varicose vein removal

I have had all the luck in the world being a patient of Dr Sadia Noreldeen’s Rivers. I recommend her and her team 100%. They have been the most... Read more

Alicia from Great Dunmow, Essex (aged 16 yrs) treated for Abdominal myomectomy

I have had all the luck in the world being a patient of Dr Sadia Noreldeen’s Rivers. I recommend her and her team 100%. They have been the most caring people in an very delicate and stressful situation for me. Truly wonderful! If you need treatment/surgery for fibroids do not hesitate to choose Rivers Hospital. You can’t put a price on your health. Get in touch if you want to know more about my experience as a patient, as I think there’s not enough information/feedback for this crippling problem for Women. I will be forever grateful.

Alicia from Great Dunmow, Essex (aged 16 yrs) treated for Abdominal myomectomy

Excellent treatment and information given by all staff, Mr Mahaluxmivala Consultant,Mr.Patel Anaesthetist and great care by all nursing staff... Read more

maggie from High Wych.Hertsfordshire. (aged 55 yrs and above yrs) treated for hip replacement

Excellent treatment and information given by all staff, Mr Mahaluxmivala Consultant,Mr.Patel Anaesthetist and great care by all nursing staff especially Danielle. A very pleasant place to be if you need an operation, also the food was excellent.

maggie from High Wych.Hertsfordshire. (aged 55 yrs and above yrs) treated for hip replacement

All the staff were very helpful, efficient, friendly and professional, particularly Mr Refson the Consultant and Danielle who was my Nurse during my... Read more

Steve Dean from Harlow, UK (aged 55 yrs and above yrs) treated for Lap Left Inguinal Hernia Repair with Mesh

All the staff were very helpful, efficient, friendly and professional, particularly Mr Refson the Consultant and Danielle who was my Nurse during my visit. The only thing I could say for improvement was that there was that the soap dispenser in my en-suite shower room was empty. Danielle arranged for this to be resolved.

Steve Dean from Harlow, UK (aged 55 yrs and above yrs) treated for Lap Left Inguinal Hernia Repair with Mesh

I couldn't have had a more empathetic and kind doctor with Dr Ghosh and then Miss El Farra. Dr Ghosh provided excellent care while I was admitted... Read more

Lisa from Sawbridgeworth (aged 35 yrs) treated for Larascopic Ovarian Cystectomy

I couldn't have had a more empathetic and kind doctor with Dr Ghosh and then Miss El Farra. Dr Ghosh provided excellent care while I was admitted with suspected peritonitis and the nursing staff are wonderful.
The cause was quickly realised as a cyst which then was removed by Miss El Farra. I felt completely confident that I had a top surgeon and a very kind and caring doctor. Communication was excellent with pre admission very thorough.
I had a high standard of care throughout the process and would not hesitate to recommend both doctors.

Lisa from Sawbridgeworth (aged 35 yrs) treated for Larascopic Ovarian Cystectomy

Once again Mr Lalude and all his team at the Rivers have been outstanding in the quality of care and treatment provided. It's like staying in a 5*... Read more

DD from Bishop's Stortford, UK (aged 55 yrs and above yrs) treated for Laparascopic hernia repair

Once again Mr Lalude and all his team at the Rivers have been outstanding in the quality of care and treatment provided. It's like staying in a 5* Hotel!

DD from Bishop's Stortford, UK (aged 55 yrs and above yrs) treated for Laparascopic hernia repair

I just wanted to say a big thank you to Mr Aldam, his team and the nursing staff at the Rivers for making my operation and recuperation such a good... Read more

Loulou from Essex (aged 45 yrs) treated for Hip replacement

I just wanted to say a big thank you to Mr Aldam, his team and the nursing staff at the Rivers for making my operation and recuperation such a good experience. Having a hip replacement is quite a challenge to face but it was made much easier by being there. All the staff are friendly and approachable, the food is fantastic and it is quiet at night which is definitely a bonus! The hospital has a lovely community feel about it and is set in lovely grounds. I wouldn't hesitate to recommend it.

Loulou from Essex (aged 45 yrs) treated for Hip replacement

Please pass on my thanks to Mr Potluri and the Excellent staff at Rivers Sawbridgeworth. My short stay was very comfortable and made easy by the... Read more

Grumpy from Bishops Stortford ,uk (aged 55 yrs and above yrs) treated for Circumcision

Please pass on my thanks to Mr Potluri and the Excellent staff at Rivers Sawbridgeworth. My short stay was very comfortable and made easy by the nursing staff. Thanks Again.

Grumpy from Bishops Stortford ,uk (aged 55 yrs and above yrs) treated for Circumcision

Mr Samman and his staff were brilliant and we thank them for the care extended to my husband both during his stay and in outpatients. However the... Read more

Private Patient from Cheshunt (aged 55 yrs and above yrs) treated for TURP

Mr Samman and his staff were brilliant and we thank them for the care extended to my husband both during his stay and in outpatients. However the Rivers Hospital is in definate need of some care itself. The room was basic but adequate. No hot water was available in the 3 days he was an inpatient. Water had to be carried in by a nurse in a bowl for washing and shaving. So no chance of a bath. The room and bathroom were not cleaned at all during his stay and his operating gown remained in a bowel in the bath for the duration. Oxygen and blood pressure equipment always had to be fetched by nurses from other areas which must be fairly antiquated system in this day and age especially given the prices charged by the Ramsey Group.

Private Patient from Cheshunt (aged 55 yrs and above yrs) treated for TURP

Excellent care by nurses and other staff. Good food. Bedroom a bit tired looking, could do with a face lift. Digital Freeview TV would be a plus... Read more

Louise from Essex (aged 45 yrs) treated for

Excellent care by nurses and other staff. Good food. Bedroom a bit tired looking, could do with a face lift. Digital Freeview TV would be a plus especially for patients staying a few days.

Louise from Essex (aged 45 yrs) treated for

Superb care from all the staff on the ward and in the theatre. I would particularly like to thank my nurse Sarah for her care and support.
... Read more

Alan from London (aged 55 yrs and above yrs) treated for Arthroscopy

Superb care from all the staff on the ward and in the theatre. I would particularly like to thank my nurse Sarah for her care and support.

Also, the surgical staff were very friendly and took the time to explain what was going on every step of the way. I can't thank the staff at Rivers Hospital enough.

Alan from London (aged 55 yrs and above yrs) treated for Arthroscopy

I was taken into Rivers as an emergency last Friday. A very ill patient. All the staff throughout my stay (5 days) were absolutely brilliant and... Read more

Barbarella from Essex (aged 55 yrs and above yrs) treated for hydration and antibiotics

I was taken into Rivers as an emergency last Friday. A very ill patient. All the staff throughout my stay (5 days) were absolutely brilliant and took amazing care of me and my husband. My particular thanks go to Gemma the nurse with me throughout my treatment. All the nursing staff were dedicated and did much beyond the call of duty. I cannot fault them. The whole team at Rivers are to be praised for their extremely hard work always with a smile and nothing is too much trouble. All your efforts are very much appreciated by me and my family. Thank you very much indeed

Barbarella from Essex (aged 55 yrs and above yrs) treated for hydration and antibiotics

Pre-op I was very concerned/worried about having to have this procedure (what a whimp!)... but my consultant Mr Al Sammarai's kind, calm, patient... Read more

Jo-Jo from Hoddesdon, Hertfordshire. (aged 45 yrs) treated for Abdominal Hysterectomy

Pre-op I was very concerned/worried about having to have this procedure (what a whimp!)... but my consultant Mr Al Sammarai's kind, calm, patient demeanour and expertise helped me greatly, to progress with the surgery I needed. On arrival for my operation on Meadow ward, my allocated nurse was so very caring and reassuring. My procedure went very well..and thanks to the high quality care I received at every stage of my stay I was able to go home after three days which was great..but I also found it comforting to know that I could contact the nursing staff on the ward at any time when home if I had any problems/questions etc.Post-Op follow up with Mr Al Sammarai/physio all fine, informative and reassuring. HEARTFELT THANKS TO ALL CONCERNED! :)*

Jo-Jo from Hoddesdon, Hertfordshire. (aged 45 yrs) treated for Abdominal Hysterectomy

The whole experience was so much better than I ever imagined. The staff were most kind and considerate throughout - pre-admission, hospitalisation-... Read more

Lolly from Sawbridgeworth (aged 55 yrs and above yrs) treated for Vaginal hysterectomy

The whole experience was so much better than I ever imagined. The staff were most kind and considerate throughout - pre-admission, hospitalisation- post operational. The operation itself could not have been better.
Grateful thanks to all concerned.

Lolly from Sawbridgeworth (aged 55 yrs and above yrs) treated for Vaginal hysterectomy

I recently took my 10 year old daughter to the private GP service at the Rivers in order for her to be screened for any heart conditions as she is... Read more

chris from Bishop's Stortford (aged 45 yrs) treated for ECG

I recently took my 10 year old daughter to the private GP service at the Rivers in order for her to be screened for any heart conditions as she is involved in a lot of sport and I wanted to put my mind at rest. She was offered an ECG straight away and it was agreed it would be read/analysed by a paediatrician who would then give his feedback. I paid the bill a couple of weeks later but never got any feedback by either the GP or the paediatrician. I made around 3 or 4 phone calls to both the hospitals and the G'S secretary but was never called back. I am still waiting. I am very disappointed and sorry I settled the bill before being satisfied of the outcome. I feel only half the work has been done but I paid the bill in full and promptly!

chris from Bishop's Stortford (aged 45 yrs) treated for ECG

This was our first hospital experience with one of our children. To say the staff are kind is an understatement, they are all so friendly and... Read more

Loopy Lu from Bishops Stortford, uk (aged 35 yrs) treated for Growth removal

This was our first hospital experience with one of our children. To say the staff are kind is an understatement, they are all so friendly and professional. We were made to feel at ease straight away and although a first general anaesthetic for a child is a big thing we felt very reassured from the start. It is a very pleasant place to be. A huge thank you to all the staff.

Loopy Lu from Bishops Stortford, uk (aged 35 yrs) treated for Growth removal

My daughter has just had her mesio dens removed from the roof of her mouth this morning - it was as wonderful an experience as an operation under... Read more

Bunny's mum from Saffron Walden (aged 35 yrs) treated for removal of mesio dens

My daughter has just had her mesio dens removed from the roof of her mouth this morning - it was as wonderful an experience as an operation under general anaesthetic can be - every member of staff from the minute we walked in the door was thoughtful and helpful. Mr Littler, Dr Cattermole and Senior staff nurse Denise Clarke (?) were brilliant at handling an 8 year old and her rather nervous mother and we felt very reassured at every step of the process. Thank you!

Bunny's mum from Saffron Walden (aged 35 yrs) treated for removal of mesio dens

After having this treatment done 25years ago in an Nhs hospital then 14years ago privately and just had the surgery again, the difference in... Read more

trace from harlow essex (aged 45 yrs) treated for sinus wash out and removal of polyps

After having this treatment done 25years ago in an Nhs hospital then 14years ago privately and just had the surgery again, the difference in treatment and feeling like you are the only patient is fantastic.
I cannot knock the NHS they do a great job. but it is the little touches and warmth with all the staff this makes a big difference to your recovery. the Rivers is a great hospital. Great surroundings and peaceful location.

trace from harlow essex (aged 45 yrs) treated for sinus wash out and removal of polyps

After being let down massively by the NHS I decided to have my op done privately. I found my surgeons and The Rivers by doing a Google search. Mr... Read more

MICHAEL from ROMFORD (aged 45 yrs) treated for REPAIR

After being let down massively by the NHS I decided to have my op done privately. I found my surgeons and The Rivers by doing a Google search. Mr Potluri did the vasectomy and Mr Vivek for the hernia. From my initial consultations to the operation I was made to feel at ease. The nursing staff Caroline,Caroline and Jackie were great as well. There was constant clarifications and checking regarding the procedures so that no mistakes could be made.The scar is minimal and I really never experienced any severe pain.I was able to walk about two miles within 7-8 days.
I had left my hernia for far too many years and psychologically Mr Vivek has given me a whole new life. I can't thank The Rivers or Mr Vivek enough.

MICHAEL from ROMFORD (aged 45 yrs) treated for REPAIR

From the moment I arrived at The Rivers, EVERYONE was extremely attentive and professional. Mr Watson the Consultant Surgeon and Mr Hamilton the... Read more

Sharon from Standon, Ware, Hertfordshire (aged 55 yrs and above yrs) treated for Fusion and plate insertion of the big toe joint

From the moment I arrived at The Rivers, EVERYONE was extremely attentive and professional. Mr Watson the Consultant Surgeon and Mr Hamilton the Anaesthetist explained everything clearly and were very reassuring and kept me at ease with their festive humour. Even though I was a day patient, unfortunately I was not well after surgery and unable to go home on Christmas Eve as anticipated. The nursing staff were superb and looked after me with exceptional care. I made it home on Christmas Day. In particular, I would like to mention the following members of staff who looked after me from post op through to discharge: Sarah Bolt, Faith ?, Tracey ? and Sue. Thank you for keeping me in the festive mood! They not only looked after me but also provided tea and toast for my partner, which was very kind and thoughtful. My best wishes to you all.

Sharon from Standon, Ware, Hertfordshire (aged 55 yrs and above yrs) treated for Fusion and plate insertion of the big toe joint

From start to finish I was very impressed with the care I received at the Rivers. Everyone I met was extremely professional and courteous. It really... Read more

Vw from Epping, uk (aged 35 yrs) treated for Gallbladder removal

From start to finish I was very impressed with the care I received at the Rivers. Everyone I met was extremely professional and courteous. It really put me at ease throughout the entire period of care from consultations, pre-op, blood test, in-patient care, surgery and aftercare.

Vw from Epping, uk (aged 35 yrs) treated for Gallbladder removal

I have just returned home after a four day stay following hip replacement surgery.
I cannot praise all the Rivers' staff highly enough... Read more

Ros from Essex (aged 55 yrs and above yrs) treated for hip replacement

I have just returned home after a four day stay following hip replacement surgery.
I cannot praise all the Rivers' staff highly enough
the care was constant while not intrusive and everyone involved was caring and made me feel at ease.
A daunting experience was turned into time spent with friendly and professional people
I would not hesitate to recommend this hospital

Ros from Essex (aged 55 yrs and above yrs) treated for hip replacement

Philipa, was excellent with my 10 year old son who had been in pain for 2 months within 3 week he was back to playing football pain free.
I... Read more

Dawn Heaney from ongar essex (aged 35 yrs) treated for Physio

Philipa, was excellent with my 10 year old son who had been in pain for 2 months within 3 week he was back to playing football pain free.
I couldn't have asked for a more patient, professional and kind physio to treat him.
Thank you once again you have not disappointed

Dawn Heaney from ongar essex (aged 35 yrs) treated for Physio

I had my cataract surgery today, so don't know the outcome yet and won't for several weeks. The reason I am writing this review today is that I have... Read more

Jezza from Chelmsford (aged 45 yrs) treated for Replace lens

I had my cataract surgery today, so don't know the outcome yet and won't for several weeks. The reason I am writing this review today is that I have had superb care from everyone, but especially nurse Denise Clark. She is an outstanding advertisement for the hospital and the nursing professional in general. There is nothing she could have done further to improve on the level of care I received and I cannot thank her enough for making my short stay so good. Please pass on my thanks to her.

Jezza from Chelmsford (aged 45 yrs) treated for Replace lens

I had foot surgery last Tuesday , under the care of Mr Alexander Watson. From my first meeting with Mr Watson I was given all the relevant... Read more

Les from Thornwood (aged 45 yrs) treated for Foot surgery

I had foot surgery last Tuesday , under the care of Mr Alexander Watson. From my first meeting with Mr Watson I was given all the relevant information regarding my surgery. I was put fully at ease when I arrived for my surgery. My room was of excellent standard. Each and every member of staff was friendly, helpful and very attentive, nothing was too much trouble. My grateful thanks to Mr Watson and all other staff .

Les from Thornwood (aged 45 yrs) treated for Foot surgery

This hospital is set in beautiful grounds and open spaces, the service at this hospital was excellent throughout my stay there, The admission was... Read more

Cazz from London (aged 55 yrs and above yrs) treated for Maxoplasty

This hospital is set in beautiful grounds and open spaces, the service at this hospital was excellent throughout my stay there, The admission was fast and efficient and friendly and informative.
Staff were extremely knowledgeable and skilled and caring and the room was bright and cheerful. I found the food to be of restaurant quality, presented well and always served hot and fresh. I was kept informed of my progress throughout my stay and was given all information I needed when I was discharged home. The follow up staff and clinic were also caring and took time to go through everything and answer questions fully.
The whole experience made me feel assured that I was receiving the best quality of care available and would choose this hospital again should the need arise.

Cazz from London (aged 55 yrs and above yrs) treated for Maxoplasty

Very impressive hospital in a very peaceful surroundings. Very nice restaurant for visitors too - staff extremely polite and efficient from... Read more

Fred from London (aged 55 yrs and above yrs) treated for bone marrow biopsy

Very impressive hospital in a very peaceful surroundings. Very nice restaurant for visitors too - staff extremely polite and efficient from checking in at reception, taking the bloods, arranging x-rays, visiting consultants, having treatment as a day patient for bone marrow biopsy. Makes a nice change to find such efficiency and friendliness throughout the hospital. Restaurant staff were lovely and so was the food on offer for visitors.

Fred from London (aged 55 yrs and above yrs) treated for bone marrow biopsy

I had an overnight stay at Rivers Hospital, my Surgeon, nursing care and accommodation plus food was at the highest quality. I would not hesitate to... Read more

Di from Essex UK (aged 55 yrs and above yrs) treated for operation plus laser treatment

I had an overnight stay at Rivers Hospital, my Surgeon, nursing care and accommodation plus food was at the highest quality. I would not hesitate to use the hospital again if the need arose to do so.

Di from Essex UK (aged 55 yrs and above yrs) treated for operation plus laser treatment

Great before care, great care taken during procedure, great atmosphere within the wards and last but not least superb after care
Would I... Read more

Grandadclive from SAWBRIDGEWORTH HERTS (aged 55 yrs and above yrs) treated for Cataract removal procedure

Great before care, great care taken during procedure, great atmosphere within the wards and last but not least superb after care
Would I recommend Rivers Hospital, yes, without hesitation

Grandadclive from SAWBRIDGEWORTH HERTS (aged 55 yrs and above yrs) treated for Cataract removal procedure

Excellent care, attentive... Read more

VSmith from Chelmsford, UK (aged 35 yrs) treated for Endoscopic sinus surgery & septoplasty and sub mucous resection

Excellent care, attentive & kind. Helpful & informative nursing staff who took very good care of me. The hospital facilities and rooms are very good & everyone made my stay very comfortable. The outcome of my surgery was a success.

VSmith from Chelmsford, UK (aged 35 yrs) treated for Endoscopic sinus surgery & septoplasty and sub mucous resection

What an excellent hospital, my first night after the op was quite a bad one, but the nurses dealt with me so professionally and with no bother at all... Read more

J Woods from Sawbridgeworth (aged 45 yrs) treated for spinal decompressions

What an excellent hospital, my first night after the op was quite a bad one, but the nurses dealt with me so professionally and with no bother at all. Because I was sick a lot the anaesthestist came back round the next morning to see me, which was so re-assuring. The food was top quality, even though there was too much of it, but was excellent. All the staff were absolutely wonderful and I would have no hesitation in using this hospital again.....although I don`t really want any more operations.....

J Woods from Sawbridgeworth (aged 45 yrs) treated for spinal decompressions

I wanted to say thank you to all the staff at The Rivers for the outstanding help and kindness they showed during my brief stay, from the moment I... Read more

howespj from London (aged 35 yrs) treated for

I wanted to say thank you to all the staff at The Rivers for the outstanding help and kindness they showed during my brief stay, from the moment I arrived and was shown to my room to the moment I left your team were friendly, professional and caring.

howespj from London (aged 35 yrs) treated for